ongoing costs (the fees you pay each month for the services you use).initial costs (deposits, set-up fees, cabling time, equipment costs, desktop phone costs, headset costs, and so on) and.There are two types of cost with every small business phone system you purchase for your company: you don’t spend any more money than you need to.it has the capacity to cope with periods of high demand, and.When planning for the purchase of a new small business phone system, you need to be certain that: So, how big does your phone system need to be and how many users do you have to have connected? 2. Your general capacity to make and receive all types of calls is linked to your company’s productivity and profitability. Remember that internal calls and inbound calls cost you nothing so the cost of calling is not a consideration here. How important is the phone to your business?ĭo you run a telemarketing team making high volumes of outbound calls to customers and to prospects?ĭo you run a contact centre which receives significant volumes of inbound calls on a daily basis?įirst, ask yourself how much voice traffic you need to manage on a daily basis. How much internal, inbound, and outbound call traffic do you generate? When choosing a small business phone system for your business, we recommend you follow these five steps before making a decision. Choosing the best option for your company from the telephone systems for small business available This means that you can be certain that the small business phone systems we recommend to you are the ones which save you the most money and offer you the extra services you need. We’re completely impartial and we’re not tied to any supplier. If you’d prefer one of our deal-finding team to do the searching for you, please let us know. We hope you find the information helpful but, if you do require more assistance, then get in touch with us by filling out the form at the top of the page.īusinessCostSaver’s mission is to help company owners lower their overheads and make more money by providing them with up-to-date and actionable information on a range of business topics written by our team of in-house specialists. showing you the main details of the small business tariffs on offer from ten of the UK’s leading supplier so that you can compare for yourself.describing the wide array of phone system features now available on many networks – jargon-free information on some of the extras on offer with the new generation of phone systems,.sharing the tactics you need to make sure you choose the best option for your company,.In this article, we hope to help you come to a decision by: Telecoms experts expect these two trends to continue at even greater pace in the coming years.Īre you currently in the process of choosing a business telephone system for your new start company?Īre you unhappy with your current supplier’s service and customer support and you feel that now is the time to switch to something better? The last ten years have seen prices come down in the sector dramatically as well as the number of added-value phone system features growing exponentially. PSTN and ISDN – the traditional backbones of the British telephone network – are being discontinued from 2025 as the country goes fully digital. The business telephone systems of today are different and they’re about to undergo even more change. Until recently, standard office telephone systems relied on power-hungry, bulky, hard-wired PBXs which required a degree is astrophysics to operate and seemingly endless and expensive regular maintenance.
Part of this surge in the numbers of suppliers and options has been caused by deregulation but the really significant driver has been the developments and innovations created by rapidly advancing technology. There’s never been as large and diverse a selection of small business phone systems available as there is today for limited company owners, sole traders, and partnerships.